Terms & Conditions

Last Updated: 6/30/2025

1. Acceptance of Terms

Welcome to OffGamers! These Terms and Conditions ("Terms") govern your use of our website, mobile application, and services related to gaming products, OS recharge services, and digital entertainment content. By accessing or using our platform, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you may not access or use our services.

2. Description of Services

OffGamers provides:

  • Digital gaming products and game keys
  • Operating System (OS) recharge services for various gaming platforms
  • In-game currency and virtual items
  • Gaming software and applications
  • Customer support for gaming-related purchases
  • Account management services

3. User Eligibility

To use our services, you must:

  • Be at least 13 years of age
  • Provide accurate and complete information during registration
  • Maintain the security of your account credentials
  • Have legal authority to enter into these Terms
  • Comply with all applicable laws and regulations

Users under 18 must have parental consent to use our services.

4. Account Registration

When creating an account, you agree to:

  • Provide true, accurate, and complete information
  • Keep your login credentials confidential
  • Be responsible for all activities under your account
  • Notify us immediately of any unauthorized use
  • Maintain only one account per person

5. Purchases and Payments

Pricing and Payment

  • All prices are displayed in the applicable currency
  • Prices may change without prior notice
  • Payment is processed at the time of purchase
  • We accept various payment methods as displayed during checkout
  • Additional fees may apply based on payment method

Digital Product Delivery

  • Digital products are delivered electronically
  • Delivery times vary by product and platform
  • OS recharge services are processed in real-time or within 24 hours
  • Product keys and codes are sent via email or account dashboard

6. Refund and Return Policy

Digital Products

Due to the nature of digital products, refunds are generally not available once a product key has been revealed or an OS recharge has been processed. However, we may provide refunds in the following circumstances:

  • Product key is invalid or already used
  • Technical issues preventing product activation
  • Duplicate purchases made in error
  • Service failure on our part

Refund Process

  • Refund requests must be submitted within 48 hours of purchase
  • Provide proof of the issue (screenshots, error messages)
  • Refunds are processed within 5-10 business days
  • Refunds are issued to the original payment method

7. Prohibited Activities

You may not use our services to:

  • Violate any laws or regulations
  • Engage in fraudulent activities
  • Resell or redistribute our products without authorization
  • Create multiple accounts to circumvent purchase limits
  • Use automated tools or bots to access our services
  • Attempt to reverse engineer or hack our platform
  • Share or sell account credentials
  • Engage in money laundering or other financial crimes

8. Intellectual Property

All content on our platform, including logos, trademarks, software, and design elements, is owned by OffGamers or our licensors. You may not:

  • Copy, modify, or distribute our content without permission
  • Use our trademarks or branding without authorization
  • Create derivative works based on our platform
  • Remove or alter copyright notices

9. Third-Party Services

Our platform may integrate with third-party gaming platforms, payment processors, and service providers. We are not responsible for:

  • Third-party platform policies or changes
  • Gaming platform account issues
  • Payment processor fees or policies
  • Third-party service outages or technical issues

10. Limitation of Liability

To the maximum extent permitted by law, OffGamers shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Gaming platform account suspensions or bans
  • Technical issues beyond our control
  • Damages exceeding the amount paid for the specific service

11. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using our services, you consent to our privacy practices.

12. Account Termination

We may suspend or terminate your account if you:

  • Violate these Terms of Service
  • Engage in fraudulent activities
  • Provide false information
  • Abuse our customer support
  • Attempt to harm our platform or other users

You may close your account at any time by contacting customer support.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our services after changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms are governed by applicable laws and regulations. Any disputes will be resolved through binding arbitration or in courts of competent jurisdiction.

15. Contact Information

For questions about these Terms or our services, please contact us:

Email: support@offgamers.com

Legal Team: legal@offgamers.com

Business Hours: Monday - Friday, 9 AM - 6 PM

Response Time: Within 24-48 hours

By using OffGamers, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.