Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better gaming experience by remembering your preferences, keeping you logged in, and analyzing how you use our platform.

OffGamers uses cookies and similar tracking technologies to enhance functionality, improve performance, and provide personalized experiences for our gaming community.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly:

• Authentication: Keep you logged into your account
• Security: Protect against fraud and unauthorized access
• Shopping Cart: Remember items in your cart during your session
• Payment Processing: Secure transaction handling
• Language Preferences: Remember your selected language

Performance Cookies

These cookies help us understand how visitors interact with our website:

• Google Analytics: Track website usage and performance
• Page Load Times: Monitor site speed and optimization
• Error Tracking: Identify and fix technical issues
• User Journey: Understand how users navigate our platform

Functional Cookies

These cookies enhance your experience on our platform:

• Game Preferences: Remember your favorite games and platforms
• Display Settings: Save your preferred layout and themes
• Location: Provide region-specific products and pricing
• Recently Viewed: Show products you've recently browsed
• Wishlist: Maintain your saved items across sessions

Marketing Cookies

These cookies help us show relevant advertisements and offers:

• Targeted Advertising: Show relevant gaming deals and products
• Social Media: Enable sharing and social media integration
• Email Campaigns: Track effectiveness of marketing communications
• Retargeting: Show relevant ads on other websites
• Affiliate Tracking: Credit partners for referred sales

3. Third-Party Cookies

We work with trusted third-party services that may place cookies on your device:

Payment Processors

• PayPal: Secure payment processing
• Stripe: Credit card transaction handling
• Regional Payment Gateways: Local payment method support

Analytics and Tracking

• Google Analytics: Website performance and user behavior
• Google Tag Manager: Manage tracking scripts
• Facebook Pixel: Track conversions from social media
• Hotjar: User experience analysis

Customer Support

• Live Chat Systems: Provide real-time customer support
• Help Desk Tools: Manage support tickets and inquiries
• Communication Platforms: Enable customer service interactions

4. Gaming-Specific Tracking

As a gaming platform, we use specialized tracking for gaming-related features:

• Game Platform Integration: Connect with Steam, Epic Games, etc.
• OS Recharge Tracking: Monitor mobile game top-up processes
• Product Recommendation: Suggest relevant games based on preferences
• Price Alerts: Notify about deals on wishlist items
• Gaming Trends: Analyze popular games and products

5. How Long Cookies Last

Session Cookies

These cookies are temporary and deleted when you close your browser:

• Shopping cart contents
• Authentication status
• Security tokens
• Form data

Persistent Cookies

These cookies remain on your device for a specified period:

• Preferences: Up to 1 year
• Analytics: Up to 2 years
• Marketing: Up to 90 days
• Performance: Up to 6 months

6. Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings:

• Accept All Cookies: Default setting for full functionality
• Block All Cookies: May limit website functionality
• Block Third-Party Cookies: Prevent external tracking
• Delete Existing Cookies: Clear stored data

OffGamers Cookie Center

Manage your preferences directly on our website:

• Essential cookies (cannot be disabled)
• Performance and analytics cookies
• Functional and personalization cookies
• Marketing and advertising cookies

7. Browser-Specific Instructions

Google Chrome

1. Go to Settings → Privacy and Security → Cookies and other site data
2. Choose your preferred cookie settings
3. Manage exceptions for specific sites

Mozilla Firefox

1. Go to Settings → Privacy & Security
2. Under Cookies and Site Data, choose your settings
3. Manage data for individual websites

Safari

1. Go to Safari → Preferences → Privacy
2. Choose "Block all cookies" or "Allow from current website only"
3. Manage website data

Microsoft Edge

1. Go to Settings → Cookies and site permissions
2. Manage cookies and site data
3. Set exceptions for trusted sites

8. Impact on Gaming Experience

Here's how disabling cookies might affect your OffGamers experience:

• Account Management: You may need to log in repeatedly
• Shopping Cart: Items may not persist between sessions
• Personalization: No customized game recommendations
• Performance: Slower page loading and reduced functionality
• Support: Difficulty providing targeted assistance

9. Data Protection and Security

We protect cookie data with industry-standard security measures:

• Encryption: Sensitive data is encrypted in transit and storage
• Access Control: Limited access to authorized personnel only
• Regular Audits: Periodic security assessments and updates
• Data Minimization: We only collect necessary information

10. Changes to This Policy

We may update this Cookie Policy from time to time. When we make changes:

• The "Last Updated" date will be revised
• Significant changes will be highlighted on our website
• You may receive email notifications for major updates
• Continued use of our site constitutes acceptance of changes

11. Contact Us

If you have questions about our cookie policy or need help managing your preferences: